The Sky Tourism Dubai

Terms & Conditions

Thank you for choosing our travel package(s). By booking an activity through our website, you´re deemed to have agreed to its terms of use. Please read the following terms and procedures in order to make sure that you´ve clearly understood the conditions of your preferred activity. All of the below-mentioned terms and conditions are applicable for bookings made through our websites such as:

1. Pricing

Our policy assures you of an economic pricing, along with the convenience of making reservation online . Unless otherwise mentioned, prices quoted on our website are charged on per person basis and do not include tips given to tour guides or drivers, passport/visa fees, travel insurance, drinks or food, accommodation, room services, and laundry. The published rates may change without prior notice, particularly in case of any unforeseen circumstance, such as an increase in airline tickets, hotel rates, or transport expenses.

2. Methods of Payment

We accept almost all major credit cards, such as Visa, MasterCard, American Express, Discover, and Diners. Full payment must be done by credit card, and guests are entailed to provide their credit card number to complete the transaction. This, in turn, will be shown as a charge on your statement.

3. Confirmation of Payment

Once the payment is done, our travel consultants will send you a confirmation slip by e-mail. Its print can be produced as evidence of payment to the service provider to redeem your tour package. But make sure that you've provided correct information pertaining to your activity requirements at the time of booking.

4. Cancellation & No-Show Policy

4.1 Cancellation

Every Tour Activity/Attraction/Hotel has its own cancellation policies.


  • Full refund 72 hours prior to tour date.
  • 50% refund 48 hours prior to the tour date
  • no refunds for no show or any cancellations processed in less than 48 hours prior to your date

Venue Tickets

  • No refunds
  • If the cancellation policy for a particular tour or product is different from the one specified in the general policy it will be mentioned on the product page.

Combo tours can be canceled, but if anyone is canceling any of the single tours in combo then they will not able to avail combo offer, In this case, The Sky tourism will consider the Individual tour price of non-canceled tour & Refund remaining amount.

4.2 No Show

If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car-rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel-related services.

5. Cancellation Procedures

Prior to making cancellation, we recommend you carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you make notification of cancellation to The Sky Tourism in writing. Upon receiving your cancellation request, we´ll let you know through e-mail, fax, or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. The SkyToursim cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.

6. Itinerary Amendments

Routings and services covered in your package are subject to change based on local / weather conditions, airway schedules, and other several aspects. Should this transpire, we can provide suitable options of similar value, however depending on their availability. At most, we announce changes in itinerary, if any, before departure. Please note that The Sky Tourism reserves the complete right to implement minor amendments in the itinerary at any time without reimbursement. Further, no reimbursement can be done in the event of vis majors, such as a flood and earthquake.

7. Travel Insurance

The Sky Tourism shall not be responsible for any kind of damages as an outcome of accident, illness, injury, or loss of personal baggage or even the cancellation of the trip. It is advisable that the traveler should avail of a travel insurance policy to tackle unforeseen events.

8. Travel Documents

It is the responsibility of every guest to ensure that he or she carries documents relevant to a particular tour, including a passport or a valid ID card. This is especially important for guests coming from a different country. No refund can be done in the event of loss or lack of these relevant documents. Similarly, passengers – irrespective of their nationality – are advised to check with their respective country´s consulate here to gain information on entry requisites, before they plan to visit here. Equally vital is to inquire with your consulate regarding the current visa and health requirements, as they are subject to change without prior notice.

9. Website Usage Restrictions

All content on this website, including logo, images, information on tour packages, pricing details, and other relevant details, are proprietary to The Sky Tourism. Accordingly, as a condition of this website´s usage, you agree not to exploit this website or its content for any non-personal, commercial, or illegitimate purposes.

10. Delivery & Shipping Policy

The Sky Tourism will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

11. Governing Law and Jurisdiction

Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.